Name: Heart within a Heart
Brand: Trollbeads
SKU: TAGBE-20230
Price: 99.0 AUD
Availability: InStock

Terms of Service

General Information:
Trollbeads
Phone: 1 (855) 380-8764
Email: hello@trollbeads.com.au

Purchases Made on Trollbeads.com.au

When shopping, you can edit your cart at any time by clicking on the shopping bag icon in the top right corner of the website. You can add a comment to your order in the cart. Then click 'Check out' and you will now have to fill in your information. Here you can also add a discount code if needed. Then go through the delivery and payment steps by selecting your preferred payment and delivery methods. Please review your order before confirming your purchase.

Next, you will receive an order confirmation by email, which is an electronic receipt of your purchase. You will also receive emails along the way with shipping and delivery updates.

We are happy to provide additional assistance to help you with issues placing your order or locating specific items, or any special requests. Please contact our customer service team via telephone no.: 1 (855) 380-8764 for assistance.

You can also email your requests to hello@trollbeads.com.au and we will do our best to respond within 2 business days.

Our opening hours Monday – Friday :

AEDT: 7:00 AM – 11:00 AM, 8:00 PM – 10:00 PM

AWST: 7:00 AM – 8:00 AM

ACST: 7:30 AM – 9:30 AM, 9:30 PM – 11:30 PM

AEST: 7:00 AM – 10:00 AM

ACDT: 7:30 AM – 10:30 AM

Payment

Placing your order on this website is completely safe and secure. We offer secure payments processed through Shopify Payments. We currently accept Visa, Mastercard, and American Express, as well as PayPal. For your personal security, we do not store any customer credit card information and require that payment information be entered each time you place an order on the site. Any refunds due to you will be credited back to the same method of payment used during purchase.

Shipping and Delivery

Unfortunately, we do not ship to P.O. boxes, parcel lockers, or commercial addresses.

Orders are processed and shipped from Trollbeads USA distribution center. Orders will typically leave our facility within 2 - 4 business days (may be up to 5 business days during peak periods).

Estimated transit/delivery time:

Australia: 6 - 10 business days
New Zealand: 7 - 14 business days

Your order will be carefully packed in protective materials, and you will receive a shipping notification via email when your package is on its way.

Read our full Shipping Policy for more details.

2-Year Warranty

Trollbeads Australia & New Zealand warrants to the original end-user that this Trollbeads product will be free from defects in material or workmanship. The term of this warranty is limited to twenty-four (24) months from the end-user’s date of purchase, whether or not actual use begins on that date.

For full details, limitations, and exclusions, please refer to our Warranty Policy.

Exchange and returns

All purchases made on this website are eligible to be returned within 30 days of delivery from within Australia and New Zealand. Return the items to us in new, unused condition.

If you choose to return your order, the return shipping cost will be at your own expense. You may select any carrier and shipping method, but please note that shipping fees are non-refundable. We recommend including insurance on all return packages. We are unable to reimburse shipping or insurance charges. Trollbeads is not responsible for lost, stolen, or damaged merchandise sent.

If you purchased items from a different online store or a retail location, please return the items to the original place of purchase. We are unable to accept returns of items not purchased directly from this website or returns sent from outside Australia and New Zealand.

Jewellery purchased from the Australia and New Zealand online store is accepted for exchange if returned in saleable condition within 30 days. Some exclusions may apply.

Find more information on return and exchanges here

For questions, please contact our customer service team:
Email: hello@trollbeads.com.au

Campaigns & Offers

All offers are only valid while stock last.
Discount codes are only necessary if they are clearly displayed.
Only purchases within the promotion period qualify for free gifts. Offers and free gifts cannot be added to orders placed outside the campaign period.
If items qualifying for the free gift are returned, the free gift must also be returned. If the free gift is not returned, we reserve the right to withhold the refund until we receive the free gift back.
Some discounts may not appear in the shopping cart due to technical limitations, but the correct price will be applied.

Disclaimer

We strive to always have a well-updated website and ensure that all information regarding our products is correct. However, errors may occur, and in certain cases, prices may be incorrect. If we discover a price error on a product that you have purchased, we will contact you as soon as possible. You will then have the option to proceed with the purchase at the correct price or cancel your order.

We reserve the right to update prices, correct errors, and adjust information on our website at any time.

Third-Party Applications

While visiting our website, you may notice that we use third-party platforms such as Facebook, Instagram, Pinterest, and YouTube to provide information about Trollbeads. Please note that Trollbeads does not control the content or functionality of these third-party sites.

$99.00

Tax included. Shipping calculated at checkout.

A little reminder of the love we carry within.
Crafted in sterling silver, this meaningful bead is surrounded by softly shaped hearts, each one brought to life with oxidized details that highlight the craftsmanship and give the design depth.
A timeless symbol of love, connection and the special people we hold close to our hearts.

Exclusively available to Trollbeads Club members.

You need to be a Trollbeads Club Member to purchase this, please login or purchase a membership.

View membership options

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Wish list

Jewelry box

Details & Care
DELIVERY & PAYMENTS

Item number: TAGBE-20230
Main material: Silver 925

Care for silver jewelry

We recommend that you follow the advice below so that your new jewelry stays beautiful:

• When not wearing your silver jewelry, we recommend that you store them in an airtight plastic bag or box to avoid starting the oxidation process.

• If you use silver beads on a gold chain, be aware that some of the oxidation that sits on the silver beads will be transferred to the gold. However, this can be easily removed by polishing the chain with one of our silver polishing cloths.

• Regular use of silver polishing cloth is the best way to keep your silver jewelry neat.

• Be sure to follow our size guide when choosing a bracelet size. It must be taken into account that the more beads that are placed on the bracelet, the longer the bracelet must be. The bracelet must fit snugly, but without putting too much pressure on the clasp.

Shipping costs:

Free standard shipping on orders over $249 AUD.
Standard shipping for orders under $249 AUD is $25 AUD.
Orders will typically be processed within 2 - 4 business days (may be up to 5 business days during peak holiday periods).

Estimated transit/delivery time:

Australia: 6 - 10 business days.

New Zealand: 7 - 14 business days.

Your order will be carefully packed in protective materials, and you will receive a shipping notification via email when your package is on its way.

All purchases made on this website are eligible for return within 30 days of delivery.

Information about exchanges and returns can be found here

Payments:

We offer payments via PayPal, Visa, Mastercard, American Express. Read more about payments here.