Trollbeads Club
FAQ

Trollbeads Club is a members-only community created for our most dedicated storytellers and collectors. As a member, you gain exclusive access to:

The Trollbeads Club Bead: When you join, you receive the current year’s Limited Edition Club Bead, created only for members.

Club-Only Beads: These are special designs released exclusively for Club members. You won’t find them anywhere else. Not available in stores, online, or in any other collection.

Member-only promotions: Access to exclusive promotions and special offers.

Exclusive events and content: Invitations to member-only events, competitions, and other initiatives. Access to exclusive content, like collection sneak peeks.

It’s your space to explore meaningful designs, discover limited creations, and be part of something truly special.

At the time of registration, you can choose between two membership plans:

• 1-Year Membership $89 USD, $109 CAD, $119 AUD
Valid for 12 months from your enrollment date. Includes the annual Limited Edition Club Bead and access to all Club benefits.

• 3-Year Membership— $239 USD, $305 CAD, $329 AUD
Valid for 36 months from your enrollment date. Includes three annual Limited Edition Club Beads (one each year) plus the full range of exclusive Club advantages.

Each plan gives you access to Club-Only beads, member-exclusive releases, and special experiences created just for our community.

Online registration: You can join the Club directly on our website. Simply complete your registration, and we’ll send your welcome package to the address you provide.

In-store registration: You’re also welcome to join the Club at your nearest Trollbeads store. Your membership payment will be handled directly in the store. If the store has the welcome package in stock, you can take it home right away. If not, you can choose to have it sent to your address or pick it up in-store once it arrives.

Online registration: You can purchase your Trollbeads Club membership just like any other product on our website.
Choose between a 1-year membership or a 3-year membership, add it to your cart, and complete the checkout. It’s quick and easy.

In-store registration, you can pay directly with cash or a credit card.

Online registrations: Your welcome package will be delivered within 5–8 working days. Delivery times may vary depending on your location, so in some cases, it might take a little longer.

In-store registrations: You can take your welcome package home immediately if the store has it in stock. If not, the store can either ship it to your address or let you pick it up once it arrives.

Membership renewal is not automatic. You can renew at any time by logging into your account and purchasing a new membership. If you prefer, you can also visit any Trollbeads store and renew directly in the shop.

You can reset your password by clicking “Login” and then “Forgot your password?” Just follow the steps shown on the screen to recover your account details.

Yes! You can upgrade at any time by purchasing a three-year membership. The three years will be added to the end of your current membership, no matter when your existing membership expires.

Club-Only beads are exclusive designs released just for Trollbeads Club members. These special pieces are not available in stores or on our public website; only members can purchase them.

They may include unique ready-to-wear designs or limited-edition creations made specifically for the Club community.

Yes, absolutely! You’re welcome to purchase more than one Club Bead or Club-Only bead; there’s no limit.

Make sure you’re subscribed to the newsletter in your personal profile. If you are already subscribed, please check your SPAM or Junk folder to ensure our emails
aren’t being filtered there. Add us to your safe sender list to receive all updates, offers, and Club news directly in your inbox.

We’re working on making Trollbeads Club memberships available as a gift. Stay tuned, we’ll share updates as soon as this option is ready!

The limited-edition Trollbeads Club Bead is released once a year, at the beginning of the year.

You don’t have to wait for your current membership to expire to receive the new Club Bead.

If you renew your membership while it’s still active, we will:

  1. Send you the new Club Bead immediately.
  2. Add 12 extra months to your existing membership, starting at the end of your current period.

Example:

  • You bought a Trollbeads Club membership in November 2025. You receive the 2025 Club Bead, and your membership is valid until November 2026.
  • In January 2026, the 2026 Club Bead is released. You can renew your membership then, receive the 2026 Club Bead immediately, and your membership will be extended until November 2027.

This way, you always get the newest Club Bead without losing any membership time.

Trollbeads Club sends a monthly newsletter with all the latest exclusive offers for members.

You can also always view all current offers on the Trollbeads Club webpage.

Join Trollbeads Club